Computing's IT Leaders Forum brings together the senior IT professionals who drive technology decisions within major UK enterprises.
This event is exclusively for senior IT decision makers from end-user organisations.
Going digital: why your most difficult customer is your best friend
Wednesday 24 May
About the event:
Every company has difficult customers, the ones who are never happy, who demand to be served right this minute, who complain audibly when small mistakes are made, who find it unbelievable that the customer services operative doesn't know the fine details of their case. In fact these customers are an organisation's best friend, even though it doesn't seem that way at the time. By being vocal about flaws in software and services that more reserved customers keep quiet about, they provide valuable feedback that can be used to get ahead of the competition. The question is, how to go about it. Enter low-code technologies.
During this IT leader forum we will be introducing the concept of low code technologies on a business case basis, focusing on the need for corporations to create a better customer experience. We will look at the pivotal role that software can play in this, but how the complexity and cost needs to be taken out of the equation before organisations become truly responsive to their customers' needs.
Booking open soon:
For booking information and event queries please contact Misha Agarwal via firstname.lastname@example.org
Data, insight, action - The new imperative
Tuesday 28 March
About the event:
IT departments everywhere are being encouraged to sweat maximum value from their data assets using advanced analytics to spot and predict trends and actionable events. Many are also looking to apply machine learning, automation and other cognitive technologies to enable them to monetise data insights and do so in real time for even greater competitive advantage.
For booking information and event queries please contact Amy Greene via Amy.Greene@incisivemedia.com
Registration is for senior IT decision makers from end-user organisations. Event organisers' decision is final.